BOOKING & CANCELLATION
Booking Information
Check-in & Check-out
On the day of arrival, rooms are available from 3:00 PM. On the day of departure, rooms must be vacated by 10:00 AM. If you plan to arrive after 8:00 PM, please inform us via email or phone.
Payment
We accept cash, bank transfer, and major credit and debit cards.
Deposit
Upon booking, the guest / group leader / booker pays a deposit of 30% of the total amount. The booking is confirmed once the deposit has been received in our bank account or the credit card has been authorized for the charge. Otherwise, the reservation becomes invalid.
Cancellation Policy
Individual Travelers
There is no right of withdrawal as per the Consumer Protection Code – however, we offer the following cancellation conditions:
- Cancellation 14 to 1 days before arrival: 50% of the agreed total price, minus the deposit already paid.
- Cancellation on the day of arrival, early departure, late arrival, or no-show: 100% of the booked total amount, minus the deposit. (Notice pursuant to Part III, Title III, Section I, of the Consumer Protection Code Legislative Decree 206/2005)
Small Groups (10–15 people)
Small groups are considered as persons traveling together and regarded as a unit by the booker and the host. The final number of guests must be communicated in writing no later than 20 days before the agreed arrival date.
- Cancellation up to 21 days before arrival: free of charge
- Cancellation 20 to 8 days before arrival: 50% cancellation fee (minus deposit)
- Cancellation 7 to 2 days before arrival: 80% cancellation fee (minus deposit)
- Cancellation 1 day before arrival or later: 100% cancellation fee (minus deposit)
- Early departure, late arrival, or no-show: 100% cancellation fee (minus deposit) The cancellation policy also applies to individual unoccupied or canceled beds. Cancellations must be made in writing and are valid only after confirmation by FinKa Hostel. (Notice pursuant to Part III, Title III, Section I, of the Consumer Protection Code Legislative Decree 206/2005)
Large Groups (from 16 people)
Large groups are considered as persons traveling together and regarded as a unit by the booker and the host, with a minimum of 16 people. The final number of guests must be communicated in writing no later than 45 days before the agreed arrival date.
- Cancellation up to 46 days before arrival: free of charge
- Cancellation 45 to 30 days before arrival: 30% cancellation fee
- Cancellation 29 to 11 days before arrival: 60% cancellation fee
- Cancellation 10 to 2 days before arrival: 80% cancellation fee
- Cancellation 1 day before arrival or later: 100% cancellation fee
- Early departure, late arrival, or no-show: 100% cancellation fee The cancellation policy also applies to individual unoccupied or canceled beds. Cancellations must be made in writing and are valid only after confirmation by FinKa Hostel. (Notice pursuant to Part III, Title III, Section I, of the Consumer Protection Code Legislative Decree 206/2005)
Bank Details
Raiffeisenkasse Prad Taufers
IBAN: IT49L0818358720000300007587
SWIFT CODE: RZSBIT21027